WARRANTY POLICY

Saiket Technology Product Warranty and Related Policy Statement

I. Basic Quality Assurance

All products sold by Saiket Technology undergo individual inspection and adjustment before leaving the factory, ensuring that new products are free from material defects and manufacturing faults. In no case shall Saiket Technology's liability exceed the actual purchase price of the product, and no term warranty is provided.

II. Saiket Technology Limited Lifetime Warranty Policy

1. Warranty Coverage

Saiket Technology is confident in the quality of all its products. Therefore, all Saiket Technology products come with a Limited Lifetime Warranty, which covers defects in materials or workmanship for the life of the product.

2. Warranty Service Content

  • Within 180 days from the original purchase date, Saiket Technology will repair defective products free of charge or replace them at its discretion, with all costs covered.
  • After 180 days, for any defective product, users will receive a credit equal to 30% of the retail price (as shown on www.dxf-hobby.store) toward the purchase of a new Saiket product of the same size and type. For discontinued product sizes or types, Saiket reserves the right to substitute products of different sizes or types.

3. Warranty Limitations

This warranty is non-transferable and does not cover the following situations:
  • Normal wear and tear
  • Physical damage (including water damage)
  • Battery failure due to over-discharge (as described in the written instructions)
  • Any damage resulting from improper use (including opening of the sealed battery pack)

4. Statement on Legal Rights

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

III. Warranty Claim Methods

To make a warranty claim, you can contact us through the following channels:

IV. Note to Commercial Users

If the products are put to professional, commercial, or industrial use, they are guaranteed to be free of defects in material and workmanship appearing within 1 year from the original date of shipment. During that period, as its sole responsibility and as the purchaser’s sole remedy under this warranty, Saiket will repair or replace defective products or, at its sole discretion, issue a credit memo for the purchase price of such products.

V. Instructions Concerning International Shipping

Duties and taxes are not included in the item price or shipping charges. Please check with your local customs office before making a purchase from www.dxf-hobby.store. Your local authorities will add these charges and expect payment upon delivery. These fees are not additional shipping charges assessed by Saiket Technology.

Saiket Technology will not falsify the declared value of an item or mark a package as a gift to reduce import fees, as this practice is illegal.

VI. Regulations on Refused Orders Due to Non-Payment of Duties and Taxes

If your order is returned to us for failure to pay duties and taxes assessed by your country, Saiket will not refund your original purchase price or any shipping charges incurred.

VII. Important Notice

Saiket Technology assumes sole responsibility for our products; therefore, dealers should not be involved in any warranty issues. All warranty claims are to be directed to Saiket Technology Customer Service.

Before returning any defective product, please contact Saiket Technology Customer Service by submitting a support case here to receive a Return Authorization Number. A dated and itemized sales receipt must accompany any product returned for warranty work.

VIII. Release of Liability

Saiket Technology, its affiliates, manufacturers, distributors, or retail partners shall not be held liable for any accident, injury to persons, or damage to property resulting from use, misuse, or abuse of any Saiket Technology products. In purchasing any Saiket Technology products, the user agrees to accept responsibility for all such risks. Please refer to your product's specific Warnings and Instructions supplied with all Saiket Technology products. If you are unsure about how to use or handle any of our products, contact our Customer Service Department for assistance.